We apologize for the delay. Sometimes international shipments may take longer than expected due to customs clearance. Instead, you can track your order and see where it is at all times. If you still need help tracking your package or have a question, please email us at firstname.lastname@example.org
We do our best to resolve any issues that our customers may encounter with their items online. If you still wish to be reimbursed for your order, we can of course make the payment if the request is made within 30 days of the order date and if the products in question are not sold. . For more information, please read our refund policy.
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